Workshops cancellation policy
If a workshop is cancelled by Impress (e.g. due to insufficient numbers or illness), the participants will be offered a full refund, a reschedule or a credit.
Impress Printmakers will endeavour to inform participants of cancellations at least 48hrs prior to the workshop.
Impress Printmakers is a Not-for-Profit organisation and classes are run based on student numbers reaching viable levels to sustain our volunteer managed organisation. Tutors are the only members of our organisation who receive payment for their services.
Therefore, if a participant wishes to cancel their enrolment more than 7 days prior to commencement of a workshop, a $50 administration fee will apply. Also be aware that your withdrawal may lead to complete cancellation of the class for all prospective participants if your withdrawal causes numbers fall below sustainable levels.
Workshop fees will not be refunded for cancellations within 7 days of the workshop commencement.
Any request to cancel or change an enrolment must be made in writing (email) to the Workshop Co-ordinator.
When a refund is necessary or in exceptional circumstances a withdrawal is approved, the resulting credit can be transferred to another Impress workshop.
Any request to transfer a credit must be made in writing to the Workshop Co-ordinator.
A transfer can only be completed once within 12 months of the original workshop date.
If the participant fails to attend the subsequent workshop to which they have transferred their credit to or the 12 months expires, they will forfeit all fees.
The Workshop Co-ordinator will inform the Tutor of all participant cancellations within 24 hours of being notified.